I don't like mechanic's but after I seen how honest they are I tested to see if they would tell me what I know about my car I won't go anywhere else
Jerry is a good guy

We have a body shop down the street and we use pioneer auto care send all our customers with mechanic work to them I recommend anyone to try this place very honest and truthful mechanic's

Personable and Helpful
I came to the shop because of a groupon and was pleasantly surprised to how nice the staff and workers were. When I needed to stay until they closed for my ride to pick me up they waited with me and also fed me food since I had been there for a while! John and Jerry were both extremely helpful and ones I worked with throughout my experiences! (If you have an Ford cars, I also recommend this shop because of John's background in working with Ford) In regards to the car work, I had recently got into an accident where my control arms needed repair but the person I went to in the past used a rusty old control arm making it unstable to do a solid wheel alignment. In the end I bought the parts that they recommended ( which came in that very day!) And had the work done. I came back a few weeks later because I thought that maybe the alignment was not done right. It was done right but they still said they would come and look at my car for me for free to make sure that I was completely satisfied! There was another underlying issue because of the accident but he still touched up my car and gave me his personal advice about what would be best down the line! This shop is great and I think my family and our numerous car issues will be coming here more! Thanks for the help Pioneer Auto!

Very accommodating and professional will definitely use again

Staff was professional and friendly and fixed my car done in a timely manner, clean facility.

I used a Groupon for service for oil Chang and free break inspection. Was told I needed a break job, I felt better getting a second opinion, and yes I needed front breaks and pads.

I had been at Pioneer Auto Today for wheel alignment. Very good professional & got very good service.

Love the guys at Pioneer! Hopefully the same guys will be there when I bring my car back soon for a paint and repair job!

Fair and professional service , And actually fixes the issues .

Fast,affordable, and great customer service (Shoutout to DJ!)

Very pleased with service

Excellent and friendly service. I definitely will come here again in the future

I called them a day prior and they got me in right away. Everyone was courteous, the manager (unfortunately who's name eludes me right now) was great and explained payment options for repair work. I would recommend my friends coming here

great service these guys got our brakes working good no problems & quickly (end of day)! thanks a lot guys

Made an appointment for an alignment. They took the car in promptly. Identified some issues that I did know existed. Performed the alignment promptly. DJ and John were great. Real car guys. Honest also.

Friendly guys, made it easy.

Quick and easy tire alignment. Comfortable couch and waiting room with AC and wifi 10/10

I really enjoyed talking with the Owner Abe, the Manager and the workers at Pioneer Auto Care. I got a good vibe the first day I walked in and asked about getting my brakes done. I will definitely choose them to fix my car when needed. They did an excellent job on my breaks both front and back. I would definitely recommend this shop to anyone who needs their car fixed.

Called in the morning and the person on the phone said I could pull in anytime. But was told that they were all booked up when I arrived. DJ was super helpful and scheduled me for the next day. Quality and efficient service by the mechanics. Would recommend this shop for auto services. Just make sure to have an appointment booked beforehand.

Staff is great, along with speedy service. I would highly recommend

Excellent and honest service.....Would definitely recommend for any service...

DJ at Pioneer was fantastic! I highly recommend this place to anyone looking to maintain their car! They do everything for a reasonable price in a timely manner and are so friendly!!!! Pioneer auto care gets a 12/10 for going above and beyond services

Had a great experience w. this place, found them on Groupon, good service good prices.

They were so friendly and helpful got me in quick and helped me figure out a plan to get just what I needed fixed taken care of would recommend and will come back.
Came back again was so amazing fast and friendly addressed all the problems for a comfortable price. Being a female it can be hard to find trustworthy car help but I did here.

They Are Fast and very reliable! They have a Groupon special going on check them out!

I lived in Westland for about 4 years now and it's been hard to trust a mechanic or auto shop since I been living here. Other mechanic shops in the area are usually too booked to service you same day or some are just out right too expensive. Pioneer Auto Care LLC was the first place I've trusted with my vehicle and they do an amazing job and are very professional. They don't make you feel like you're just a customer, it feels like when I walked in there they knew me already. Gained a long-time customer and will definitely be back!

Super friendly and they dropped their price to beat a quote I received from a local auto repair competitor.

DJ was super helpful and friendly! The price was very competitive and the work was completed faster than expected! I definitely recommend these guys and will continue to trust them with my vehicles.

Came in today and was in a time crunch to get my alignment done. Not only did they get it done in less time then they told me, they also were very nice and professional! Anyone with any auto care needs this is the place to go!!! They are better then Monroe,been there and they have NO CERTIFIED MECHANICS!!! They are better then Midas because they actually care about you and your vehicle!!! A++ guys I truely appreciate you guys so much!!!

They were awesome even though very busy. Got my car done and for once...no extra charges. Will be bringing my car here from now on.

My husband found you on the internet and talked to you about our issues in our car and you came to rescue. Thanks again for being incredibly fast and affordable. I also appreciate the honesty and quality of your work. Thank you!

I am very happy with the service at Pioneer Auto Care LLC. The price was good and there were no surprises. The mechanic explained that I would probably need to get my brakes replaced sometime in the next year, but put no pressure on me to do it right away as some mechanics are known to do. Overall a great experience and I will definitely be using this place for my auto repair needs.

Found this place off of Groupon since they had a pretty good deal for an oil change special. Came out here from Canton never knowing how many other auto places are in the same strip. But definitely happy that I came here. I knew I needed some other repairs on my car but was holding off because of quotes I had received from other places out here in Canton that were overly pricey. So when I heard of the quote they gave me, I couldnt help but get my vehicle repaired. The mechanic here was very educated and actually explained things from point A to Z before I even agreed to the repairs. For an auto repair company and even a small business, this place has excellent customer service and professionalism. They will definitely have my business from now on.

I went to another repair facility first and they lied to me a put what I needed. Plus, the wanted to charge an arm and a leg to do their imaginary work.
Pioneer showed me what was wrong before doing any of the work and was completely honest about it. I stead of paying $2400 at the other place, I paid $385 and had it done the same day.
5 out of 5 stars, all the way!
I will be back and recommend to all my friends and family.

Decole Harman

Great customer service and fair prices even helped me get to where I needed to go when I was going to be late for work!!!!!!

Very great service did my oil change good customer service

Beyond satisfied. I came here twice so far and I'm very satisfied. Each time I came here they were able to take care of my car needs / repairs very fast, even on a busy day. I am very pleased with their integrity, customer service, and pricing. They have a really professional team of people working at this shop.

First time there for inspection. Was very impressed with attention to detail. They went beyond and above expected service. Topped off antifreeze which other garage failed to. Everything was clearly explained. So far its great. Will return for oil change and tire rotation. Thanks guys!!!!

I've been going to this shop for a moment now after driving past it everyday on my way to work and felt I needed to leave a review. The staff is very professional. The mechanics are very knowledgeable. The workshop is organized and clean. Jobs are completed in a timely manner. And my wife and I just love how cozy their lobby area is that we actually don't mind staying there until a job gets completed! A gem for an auto repair shop here in our community.

This is my first time coming here. I am normally very iffy to take my car to ANY mechanics as many are known to rip me off/over charge me.
I ended up choosing this place based on the reviews it has gotten and the fact that it was only a couple minutes away from my job. The girl up front went over everything with me very thoroughly as well as the pricing as well.
The techs are very professional and seems to know what they are doing (unlike my previous experiences with auto shops)and how to fix any situation. They are a very reliable company and I will recommend to anyone who needs a trusted company with reasonable pricing.

Great and friendly service. Came here on a recommendation from my husband's friend. I was hit hard on an estimate from the dealership and didn't think I would be able to get my car fixed this month. Thankfully I came here! My husband says they did just as good of a job if not better for less than half the cost. Now we won't be going anywhere else. Thank you again we really appreciate everything you guys did for us!

Never been so impressed with an auto shop! Had taken my car to 2 different shops for quotes, one left it smelling of smoke (just from the short time they had it their for an estimate) and the other bordered on rude and the quote was unreasonable. From the moment I walked in they made me feel welcome and were respectful of my time. What happened next was what earned them 5 stars... once the issue was diagnosed the pulled up the needed part on an iPad to show me what they would be discussing THEN took me out to my vehicle and with a light took me under my raised car and pointed out what was wrong and why showing me the properly functioning part and how it works on the other side of my car. They pointed out parts that were in good shape and why and also things that I would need to keep in mind for the future. Never once tried to sell me something I didn't need, never once spoke down to me, never once became impatient or disinterested, never once hurried or rushed. Price was very reasonable, left my car overnight for them to fix the following day. They called me throughout the day to give me updates. Even though the part they ordered arrived hours later than originally anticipated they still had my car finished by the end of the day. Really impressed. In the future if I have another issue that's one they can fix, I will always bring my vehicle here and you should too! Pioneer auto care restored my belief in humanity in the car service shop industry.

Fast Friendly service great quality of work

Great job good price

Most professional people Ive ever seen in my life

Very happy with all aspects of this repair facility from communication, timeline & quality of work. The warranty of work is a nice added bonus as is the possibility of a loaner / rental car to use while your vehicle is being serviced. Will certainly use Pioneer Auto Care again when needed.

Most fair and honest mechanics among the dozens I've worked with. Genuinely care about keeping your car in shape instead of getting the most money out of you. Will be coming back in the future!

They are very professional they worked on my dodge charger 2013 my muffler and under carriage .

They made my car look like brand new very good work I recommend them for everyone

Amazing place great service fast friendly

Saved me money on my car fast and honest

Dave is one of the best mechanics I have ever run into, he is honest on what needs to be done and what isn't necessary. I am pushing everyone I know to this mechanic shop

Found a good deal on Groupon for this place and called to make an appointment. I cant believe the quality of service for the price! Plus it has a very chic atmosphere too and not intimidating for a woman to come to, which I find usually the case at other auto shops. Thanks! Will come back if I need anything in the future!

Great customer service! Makes sure you have everything you need! Ask for Abe he'll take care of you!

Got me two tires!! awesome service will return most definitely!!

First time coming it was a great service!

Pioneer Auto Care LLC was so helpful. He picked up my car and delivered it after service. And the bill was less than he quoted because my vehicle apparently has a different type of set up so the transmission flush wasn't as complicated. I appreciate them not overcharging me once they learned what needed to be done.

Great experience all the way around! Company goes out of their way to ensure the customer is taken care of. The towing service I was referred to by this company was Pioneer Auto Care LLC.

They are exceptional. The front desk and mechanics are very polite and only recommend service that you really need. More than once I was told that a bigger job my car needed could wait a certain amount of time or a number of miles before having to do it.

He was just terrific! Fantastic customer service. Thank you.

Pioneer Auto Care LLC was friendly, professional and honest. They investigated a problem on my vehicle and found no issue. They called and let me know that they could not find an issue even after testing for it. Its hard to find that kind of professional service today! Much appreciated, Ill be back if I need work done.

He was very thorough and was able to diagnose the problem and correct it at a reasonable cost. We are new in town and happy that we have found a mechanic we can trust to repair our vehicles. Will definitely recommend them to others!

He was very professional and careful with my car. He also kept me well informed about when he would be arriving and even sent photos of when he picked up my car and where he dropped it off. I would use his service again if needed and definitely have already recommended him to my family and friends already!!!!!!

The service was excellent and very knowledgeable. They did a great job quick and very inexpensive. The price was excellent. Defiantly will make this place to go for auto work

They were great wit everything from start to finish. Efficient, kind, and very reasonable price. I would most definitely recommend them.

Really amazing auto shop and even more amazing workers. They are polite, helpful, and honest, among many other great attributes. They assisted me with my car in a quick and efficient manner, and were incredibly polite and professional the entire time. Will definitely recommend to anyone I know and come back to again!

If you are looking for an honestly ran shop that has your best interest in mind, look no further. He does fantastic, quick work and always works with you to give you a fair price. Their prices lead all other competition in my experience and the customer service is the best of any shop I've been to.

Truly amazing place. Great service. I have an older car and struggle to maintain my car. The owner and staff are very empathetic and have me and my car leaving feeling like a million bucks.

This place is a great shop in town that takes care of their customer. Quality work, honest estimates, great deals, and excellent customer service. The only thing they need is a larger parking lot. That's it!
I'll be back if needed.
2006 Ford Fusion Black.

I brought my car in for one thing and he was honest with me and told me how bad my car was and its not safe. I knew the problems that was wrong they fixed my car and it drives like a brand new car. And now I feel safe and dont have to worry about the worse that could happen. There very professional and he makes sure his customers is satisfied and he goes above and beyond. I recommend this place to anyone with car troubles pioneer is the place to go

Great work and at a decent price. I have had many repairs here and having an honest mechanic means the world to me. Check them out.

This place is EXCELLENT !!! These mechanics are honest and they stand by their work. Please be mindful that it is very difficult to find honest mechanics. The work they perform is Exceptional and I would not trust anyone else with my car.

Great place and the employees are very flexible. Great customer experience and fast service! Highly recommended!!

I called today because my headlight was broken. Tech quickly helped me. He was super helpful at explaining and getting me and out. I recommend. Will be coming back!

If you are looking for a quality auto repair and mechanic shop in MI. Call to Pioneer Auto Care LLC. The prices are very affordable and customer service is very good. I like them and they did a good job on my car.

Excellent auto repair shop! Very quick and great service. Reasonable price.

Very friendly great prices but always busy cant go there in a rush

These guys were super awesome.

Called to try and make an appointment to bring my vehicle in and right off the bat the man who picked up sounded rude. As if he did not want to be talking to me. I said I wanted to bring my vehicle in for an appointment and then I got nothing but silence. I called out twice and still nothing so I guess we got disconnected. Called back immediately and after a few rings the call was ignored. I never got the chance to use their services so I cant speak to their work but I will not use them at all based on the level of service I received over the phone.

UPDATE:

There was a misunderstanding with connection. ABE called me back and was very professional and attentive. He made sure to take care of of me and explained everything dummy style so I can understand. I understand the good reviews now. Thank you and apologies for being so quick to be negative.

Good service good price for oil change. Thank you Cody.

Replaced water pump on a Ford Flex, which was very time consuming because of the timing chain. Much better affordable price than every where else, excellent job

Mechanics are good and fyi the others are just friends. Go ahead why would my fake account have reviews in california months ago? They are not me nor do i have control over their actions. Im complying with your termination agreement. No bad reviews or social media slander. They took that upon themselves. I even left a 5 star review to comply with this. Track them and you will find im not lying. Look at each name and previous reviews if you wish. I cant review 3 months ago from a brand new account. Have fun!

First time in was this week and I must same I'm impressed. All I got was small work done but still treated me like I was a major customer. They worked around my drop off and pick up schedule as well. I've been going to Redford auto previously but I think I will give Pioneer another shot next time.

DJ helped me out with same day service changing out a serpentine belt. Great value and really fast service!

1st EVER AUTO SHOP I CAN FULLY TRUST! they keep it 100 with you and Ive never had a problem with them. If you actually care about your car like your own child, take it to Pioneer auto care

I went to have my brake pads replaced today. After looking at my car, they told me I didn't need new brake pads. Honestly is hard to find and I appreciated them not doing something that wasn't needed.

They were so friendly and helpful got me in quick and helped me figure out a plan to get just what I needed fixed taken care of would recommend and will come back

My experience with Pioneer Auto Care was beyond excellent! I took my car in and explained my issues and they did not hesitate to take my car back to take a look. The owner even physically took me into the back to show me exactly what was wrong, which I truly appreciated. Everyone there was extremely nice. All around great place! I definitely recommend this place to anyone who has car problems and I'll be going back! 5 Star business in my eyes!

Friendly. Took my Jeep right in. Professional and let me know what was wrong. Had it back the next day. I would highly recommend. Thank you so much!!!

Wanted to personally thank Pioneer Auto in westland. Thank you to all staff for putting up with my gripes/vents. Started rough at first but overall experience was outstanding. I was personally shown what work was done. What i needed to have done and included with pricing. Overall experience was amazing thank you to all staff. Recommend them for service. Sincerely lady with Green Equinox

I am very happy with the service at Pioneer Auto Care LLC. The price was good and there were no surprises. The mechanic explained that I would probably need to get my brakes replaced sometime in the next year, but put no pressure on me to do it right away as some mechanics are known to do. Overall a great experience and I will definitely be using this place for my auto repair needs.

If you are looking for the best and honest auto repair shop, I highly recommend Pioneer Auto Care LLC. I have been bringing my cars to them since 2018. They have always taken great care of my cars and I can always rely on any services I need, like tune-up, auto electrical repair, oil change, brake and radiator repair. Thank you Abraham and to your crew!

My husband found you on the internet and talked to you about our issues in our car and you came to rescue. Thanks again for being incredibly fast and affordable. I also appreciate the honesty and quality of your work. Thank you!